Our policy lasts 15 days. We will exchange or issue a store credit within 15 days of your purchase, unfortunately, we cannot accept damaged, used, or worn items.
It's not in its original condition, meaning that it is damaged or missing parts for reasons not due to our error
Returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit or refund.
In order to receive a refund, it must be our error. Once your refund is approved after inspection, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-10 business days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items are final and cannot be refunded.
We will be happy to replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: P.O. Box 26672, Minneapolis Minnesota US 55426.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: P.O. Box 26672, Minneapolis Minnesota US 55426